1)   Rander 3.0
Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.
cti, pbx, panasonic, soft, software, KX-TDA100, KX-TDA200, KX-TDA30, KX-TD1232, KX-TD816,

 2)   Digital PhoneBook 2003
A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files.
contact manager, PIM, personal information manager, contact management, dialer, phone book, phonebook, phone list, phone, phone number,

 3)   HelpDesk - CDRepairs for Access 4.002
CDRepairs is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk,

 4)   rapidHELP 2.1
rapidHELP - Your Trial Software for Call Centre, Helpdesk and Support
Service Desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter,

 5)   Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service,

 6)   Easy-CSS 1.01
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
customer, Technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

 7)   Terrasoft Call Center 2.8
Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
call centre, call center, crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm,

 8)   4Sales CRM 2.8
4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services,

 9)   Voice Call 4.2
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
answering machine, dialer, call center,

 10)   LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

 11)   StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.
CRM, Help desk, Helpdesk, Newsletter, eCRM, Outlook, Telephony, CRM, Workflow, tickets,

 12)   Software Publishers CRM 2.8
Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build your software brand by providing the best sales and support experience.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services,

 13)   CT Developer Studio 2.0
Integrate computer with telephony quickly and easily. Develop and run IVR applications on your Windows PC. IVR software development should not be difficult! CT Developer Studio helps you develop and host automated call handling systems.
interactive voice response system, interactive voice response, telephone answering software, ivr, ivr software, voice mail, voicemail, voice mail software, communication system, sip,

 14)   Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
Telephony, Modem, Caller ID, Digits, Phone, Speech, Wave, Answering Machine, SAPI 5, Call Center,

 15)   HelpDesk - CDCorporate for Access 4.001
CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk,

 16)   AutoSecretary 4.0
Autosecretary is a software solution for handling incoming and outgoing voice phone calls based on AI voice processing feature. It can call your customers and give them different personalized sets of voice information based on custom scripts.
Automated attendant, autosecretary, answering machine, calling machine, dialing machine, CND, voice modem, communication, subscribe, r dialogic,

 17)   Freeware HelpDesk CentreDesk Group 4.000
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
helpdesk, help desk, freeware, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk,

 18)   Skymol Communicator Live Chat Software 2.0
Live help software with voice,video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads.
live chat, customer support, live help, online sales, live support, help desk, helpdesk software, CRM, call center, proactive chat,

 19)   Terrasoft CRM 2.88
Terrasoft CRM is developed specially for mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, crm system, services, call center,

 20)   Sinergia Help Desk 0.4.2
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework. Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management.
help desk, crm, call center, workflow, claim tracking, claim, issue tracking,